Fair allocation for the events the world wants to attend.
When demand exceeds supply by orders of magnitude, the allocation method becomes the story. Our registration and ballot systems are designed to be fair, transparent, and defensible — processing millions of applications while maintaining public trust and regulatory compliance.
Registration at international scale
The registration window for a major event is not a simple form submission — it is a global operation handling millions of concurrent users across dozens of countries, languages, and time zones. Our event registration system is built to absorb these volumes without degradation, capturing structured applicant data that feeds directly into the ballot and subsequent ticketing processes.
Registration forms are fully configurable per event programme: session preferences, geographic quotas, accessibility requirements, companion tickets, and sponsor pre-allocations are all handled within a single registration flow. Applicants receive real-time confirmation and status tracking throughout the process.
Multi-wave ballot and lottery draws
A single draw is rarely sufficient for complex event programmes. Our ballot ticketing platform supports multi-wave draws with configurable rules that address the specific allocation challenges of each event:
- Geographic quotas ensuring equitable distribution across source markets
- Session preference ranking with automated reallocation when first-choice sessions are oversubscribed
- Waitlist management with automated conversion as inventory becomes available
- Priority tiers for sponsors, federations, hospitality partners, and loyalty programmes
- Companion and group allocation logic maintaining party integrity across sessions
Every draw is fully auditable. Randomisation algorithms are documented, seeded, and reproducible — providing the evidentiary basis that rights holders and regulators require. Draw results are independently verifiable, and the complete allocation chain from registration through to ticket issuance is traceable for every applicant.
Queue management and bot protection
For events where demand spikes are measured in millions of concurrent users, queue management is not optional — it is infrastructure. Our timeslot-based queue system protects both the ticketing platform and the customer experience by controlling the rate at which users enter the purchase flow.
Randomised queue assignment ensures that the fastest internet connection does not determine who gets tickets. Device fingerprinting, behavioural analysis, and CAPTCHA integration detect and deflect automated purchasing tools before they reach the inventory. The system distinguishes between genuine fans and coordinated bot networks operating at scale, maintaining the integrity of the fair ticket allocation process without penalising legitimate users.
Compliance and auditability
Oversubscribed events attract public scrutiny, media attention, and regulatory oversight. Our systems are designed with this reality in mind. Complete audit trails document every decision point — from registration acceptance through ballot execution to ticket delivery. Data handling complies with GDPR, local data protection laws, and event-specific regulatory requirements across every jurisdiction in which the registration operates.
For organising committees and rights holders, this means a defensible process that withstands examination. When questions arise — and they always do — the answers are in the data, documented and retrievable.