Corporate & Hospitality Ticketing

Stakeholder portals with role-based access

Every stakeholder group operates differently. A title sponsor managing VIP hospitality packages has different needs from a national Olympic committee distributing athlete family tickets. Our portal architecture reflects this: each organisation receives a dedicated, branded interface with permissions, inventory views, and workflows configured to their specific role in the event programme.

Portal administrators can create sub-users, assign seat blocks, set internal deadlines, and manage their own guest lists — without requiring intervention from the organising committee. This self-service model eliminates the operational bottleneck that typically forms around corporate ticketing teams as event day approaches.

Real-time inventory visibility

Corporate allocation management fails when stakeholders cannot see what they have. Our portals surface real-time inventory across every session, venue, and price category — integrated directly with the primary sales system. When a sponsor releases unsold allocation back to the general pool, it appears for public sale within seconds.

This bidirectional integration means organisers maintain a single source of truth for capacity. There is no reconciliation step between corporate and public inventory. Seat-level holds, transfers between stakeholder groups, and last-minute reallocation all happen within one system, with a complete audit trail recording every change.

Guest list and credential management

Hospitality programmes at major events require more than ticket distribution. Each guest may need specific credentials, parking permits, lounge access, and meal bookings — often across multiple sessions and venues over several weeks. Our platform links ticket allocation to credential issuance, so that a single guest record drives every downstream fulfilment step.

For hospitality operators managing premium packages — including suite holders, pavilion hosts, and on-site reception organisers — we provide bulk import tools, automated confirmation workflows, and real-time attendance tracking. Guest changes up to and including event day are handled through the portal, with changes propagating instantly to access control systems at the venue.

• Named guest registration with identity verification
• Multi-credential fulfilment from a single guest record
• Automated confirmation and reminder communications
• Day-of-event guest list amendments with instant gate sync
• Post-event attendance reporting per stakeholder

Reporting and compliance

Rights holders and event organisers require detailed reporting on how corporate allocations are used — not just how many tickets were distributed, but to whom, when, and whether they were scanned at the gate. Our reporting layer provides this at the individual ticket level, with exportable data feeds, scheduled reports, and dashboard views segmented by stakeholder group.

For events with regulatory obligations around ticket distribution — including anti-scalping rules, residency requirements, or contractual attendance thresholds — our audit trail provides the evidentiary basis for compliance. Every allocation, transfer, cancellation, and access event is logged with timestamps and user attribution, and retained for the duration required by the organising body.