Awards in ticketing mean something specific. This isn't a market where you win on pitch decks. You win — or lose — on execution. Every on-sale, every event day, every gate scan is a live test in front of millions of people with zero tolerance for failure.

The team behind the award

No individual wins this alone. The Ticketing Executive of the Year award is recognition of the engineers who maintain uptime during the highest-demand on-sales in the industry. Operations teams staffing venues across multiple time zones and countries. Product teams translating rights holder requirements into platform capabilities. And the partner organisations — from payment processors to access control hardware — who make the ecosystem work.

In the months leading up to the award, the team had delivered Milano Cortina 2026 (1.3 million tickets, €100 million revenue), launched LA28 ticket registration (1.5 million sign-ups in the first 24 hours), and was preparing the first public on-sale for the LA 2028 Games. The award was shortlisted in February and announced at the ceremony in April — a period when the platform was operating at peak intensity.

Why peer recognition matters

The Ticketing Business Awards are judged by industry practitioners — people who understand the difference between a good demo and a good operation. In a market dominated by a small number of global players, peer recognition carries weight with rights holders, event organisers, and sporting federations choosing their next ticketing partner.

Looking forward

The best response to recognition is to keep doing the work. Multiple Games programmes, expanding international markets, and a platform roadmap that gets more ambitious every year. The team is ready.